Monitoring Systems
The Telemetry equipment condition monitoring system ensured the monitoring of equipment,
which allowed for controlling the integrity and operability of all equipment.
It prevented equipment downtime,
leading to increased productivity and, consequently, the company's profit.
Additional Research Areas
Conducted in-depth interviews with representatives from each user role to gather their specific requirements and pain points.
Observations: Observed these users in their daily work environment to understand their workflow, challenges, and how they interacted with existing tools.
Surveys: Distributed surveys to a larger sample of users to gather quantitative data on their needs and preferences.
Existing Systems Analysis: Analyzed existing equipment monitoring systems to identify their strengths, weaknesses, and areas for improvement.
Competitive Analysis: Evaluated competing products to understand market trends and best practices.
Results:
Improved user satisfaction: By designing the system to meet user needs, we increased user satisfaction and adoption.
Reduced development costs: Identifying user needs early in the design process helped avoid costly rework later on.
Enhanced system effectiveness: A well-designed system that aligned with user goals led to improved equipment performance and reduced downtime.
Competitive advantage: Understanding user needs helped differentiate our system from competitors and provide a unique value proposition.
