Payment system
Tickeron's payment system offers a range of subscription options tailored to different user needs, providing users with access to various financial tools and insights. The payment process is designed to be straightforward and secure, allowing for multiple payment methods, including credit cards and digital wallets. Users can easily manage their subscriptions, including upgrades and cancellations, ensuring flexibility in their payment plans.
My Role in the project
1. User Research & Requirements
- Collected feedback on the subscription and payment processes to identify user pain points.
- Analyzed competitors to determine best practices for secure and user-friendly payment flows.
2. Simplified Subscription Plans
- Designed clear subscription packages with essential details (price, features, duration).
- Created a visual comparison chart to facilitate easy plan selection.
3. Payment Process Wireframing
- Streamlined the payment process, minimizing the number of steps required.
- Implemented auto-fill features for user details and suggested payment methods based on user location.
4. UI Design Elements
- Added trust signals like security badges (e.g., SSL encryption icons) to reassure users.
- Maintained a clean, minimalist design consistent with Tickeron’s branding.
- Developed bold, clear payment buttons to guide users through the process.
5. Customization & Flexibility
- Included multiple payment options (credit cards, PayPal, crypto, etc.).
- Enabled users to easily manage subscriptions (upgrade, downgrade, cancel).
6. Testing & Iteration
- Conducted usability testing to identify friction points in the payment process.
- Executed A/B testing on different layouts and CTA placements.
7. Post-Launch Optimization
- Monitored user behavior to track drop-off rates and optimize problem areas.
- Established a feedback loop for regular improvements to the payment experience.